In a feature for In-Security, James Kelly, chief executive of the British Security Industry Association (BSIA), highlighted why it is essential that such professionals be identified for their services and what this could mean for the industry as a whole.
“Security officers are the public face of our industry and the standards of professionalism that they embody is key to the development of fruitful customer relationships and growing customer trust in the security industry.”
Making sure security personnel are well equipped for the task at hand can also be a good way to help them perform. For those who work alone, lone worker security could be a viable solution for security firms looking to protect their employees.
Ensuring that management knows the location of their staff can also be important in terms of productivity and, perhaps more significantly, their employee’s safety.